Effective Date: 07/30/2026
Last Updated: 07/30/2026
At I Inherited a House, Now What?, we stand behind the quality of our products and want you to be completely satisfied with your purchase. That is why we offer a simple, hassle-free 30-Day “No Questions Asked” Guarantee.
1. Our 30-Day Guarantee
If you are not 100% satisfied with your purchase for any reason, you can request a full refund or exchange within 30 days of receiving your order. No stress, no hassle, and no questions asked.
2. How to Request a Refund or Return
Getting a refund or starting a return is fast and easy:
- Send Us an Email: Simply email our support team at [Your Support Email Address].
- Include Your Order Details: Please include your Order Number and the Name associated with the purchase so we can locate your order quickly.
- Receive Instructions: Our team will respond within [e.g., 24–48 hours] with instructions on how your refund will be processed or where to send returned items (if applicable).
Note: You do not need to provide a reason for the return, though any brief feedback is always welcomed so we can continue improving our products!
3. Refund Processing Time
- Approval & Processing: Once your refund request is confirmed, we will process your refund immediately.
- Credit Credit/Debit Cards: Funds are returned to your original payment method (e.g., credit card, PayPal, Stripe).
- Posting Time: Depending on your financial institution, it typically takes 3 to 5 business days for the credit to reflect on your statement.
4. Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please drop us an email at nicole@genxcaregiver.care
right away. We will gladly send out a free replacement or issue a full refund immediately.
5. Contact Us
If you have any questions or need help with a return, please reach out—we’re here to help!
Email: nicole@genxcaregiver.care
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
Website: inheritedhouse.website